Shipping Policy for Edhardyoriginaly

Thank you for choosing Edhardyoriginaly. This Shipping Policy outlines the details of our order processing, delivery timelines, and related information to help you understand how your purchases are shipped.

1. Order Processing Time

  • All orders are processed within 1-3 business days after payment confirmation. Business days exclude weekends and major holidays.
  • During peak seasons (e.g., holidays, sales events), processing times may be slightly extended, but we will make every effort to fulfill your order within the stated timeframe.
  • You will receive an order confirmation email once your payment is processed, followed by a shipping confirmation email with tracking details once your order is shipped.

2. Delivery Timeframe

  • After your order is shipped, the estimated delivery time is 6-12 business days. This timeframe begins from the date of shipment, not the order placement date.
  • Delivery times are approximate and may be affected by factors beyond our control, such as customs processing, weather conditions, carrier delays, or remote delivery locations. We cannot guarantee exact delivery dates, but we will provide tracking information to help you monitor your shipment.

3. Shipping Costs

  • Shipping costs are calculated based on the weight, size, and destination of your order. The exact shipping fee will be displayed at checkout before you complete your payment.
  • All shipping costs are quoted in USD (United States Dollars).

4. Shipping Methods

  • We currently offer standard shipping for all orders. At this time, we do not provide expedited or express shipping options.
  • Shipments are handled by trusted third-party carriers. The specific carrier will be indicated in your shipping confirmation email.

5. Order Tracking

  • Once your order is shipped, a tracking number will be sent to the email address associated with your order. You can use this tracking number to check the status of your shipment on the carrier’s website.
  • If you do not receive tracking information within 4 business days of placing your order, please contact our customer service team at [email protected] for assistance.

6. Address Accuracy

  • It is your responsibility to provide a complete and accurate shipping address during checkout. We are not liable for orders shipped to incorrect or incomplete addresses.
  • If you need to update your shipping address after placing an order, please contact us immediately at [email protected]. We can only modify the address if the order has not yet been shipped. Once shipped, address changes are no longer possible.

7. Undelivered Packages

  • If a package is marked as delivered by the carrier but you have not received it, please check with your local carrier first, as they may have left it in a safe location or with a neighbor.
  • If you still cannot locate your package, contact our customer service team within 7 days of the delivery date. We will assist in investigating the issue, but we cannot guarantee a replacement or refund if the carrier confirms delivery.
  • Packages returned to us due to an invalid address, unclaimed at the carrier’s facility, or refusal of delivery may be subject to a restocking fee and additional shipping costs if you wish to have the item reshipped.

8. International Shipping (if applicable)

  • For international shipments, any import duties, taxes, or customs fees are the responsibility of the recipient. These charges are not included in the product price or shipping cost and are determined by the destination country’s customs regulations.
  • Edhardyoriginaly is not responsible for delays caused by customs processing.

9. Changes to This Policy

  • We may update this Shipping Policy from time to time to reflect changes in our shipping practices or carrier services. The most current version will be posted on our website with a revised “last updated” date. Your continued use of our website and services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about shipping, please contact our customer service team at:

Email: [email protected]

Thank you for shopping with Edhardyoriginaly!